2014 FORD FUSION — Complaint #1670880
Open-data reference.
NHTSA Complaint about STEERING:RACK AND PINION:RACK filed June 22, 2020
NHTSA complaint #1670880 (ODI reference 11330040) concerns a 2014 FORD FUSION and was filed on June 22, 2020. The owner reports the failure occurred on June 11, 2020. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion:rack, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:rack and pinion:rack failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 30 MPH, THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL TO SLOWDOWN AND STOP IMMEDIATELY. THE DRIVER PULLED OVER AND CALLED THE CONTACT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS DRIVEN TO CLASSIC FORD OF MADISON (6251 N RIDGE RD, MADISON, OH 44057), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Complaint Details
| NHTSA Complaint ID | 1670880 |
| ODI Number | 11330040 |
| Date Filed | June 22, 2020 |
| Failure Date | June 11, 2020 |
| VIN | 3FA6P0HD0ER |
Similar STEERING:RACK AND PINION:RACK Complaints for 2014 FORD FUSION
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.