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2013 CADILLAC ATS — Complaint #1669724

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NHTSA Complaint about EQUIPMENT:ELECTRICAL filed June 16, 2020

NHTSA complaint #1669724 (ODI reference 11329218) concerns a 2013 CADILLAC ATS and was filed on June 16, 2020. The owner reports the failure occurred on May 22, 2020. The vehicle had 102,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as equipment:electrical, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC ATS cohort independently describe similar equipment:electrical failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 CADILLAC ATS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 CADILLAC ATS
Component
EQUIPMENT:ELECTRICAL
State
Illinois
Mileage
102,000 mi

Complaint Description

THE TOUCH SCREEN FROZE UP AND HAD TO BE REPLACED THAT'S THE FIRST ISSUE. I REPLACED IT. NOW THE SECOND ISSUE THE TOUCH SCREEN STARTING CRACKING AND IT LOOKS LIKE SPIDER WEBS. I HAVE HEARD OTHERS HAS HAD THE SAME PROBLEM. I SHOULDN'T HAVE TO PAY OVER $1300 FOR SOMETHING THAT OBVIOUSLY HAS A DEFECT IN IT. *TR

Complaint Details

NHTSA Complaint ID 1669724
ODI Number 11329218
Date Filed June 16, 2020
Failure Date May 22, 2020
VIN 1G6AH5RXXD0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.