2017 TOYOTA COROLLA — Complaint #1669708
Open-data reference.
NHTSA Complaint about SEAT BELTS:PRETENSIONER filed June 16, 2020
NHTSA complaint #1669708 (ODI reference 11329207) concerns a 2017 TOYOTA COROLLA and was filed on June 16, 2020. The owner reports the failure occurred on December 1, 2019. The vehicle had 42,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as seat belts:pretensioner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA COROLLA cohort independently describe similar seat belts:pretensioner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 TOYOTA COROLLA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNED A 2017 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE VEHICLE HYDROPLANED AND THE FRONT END OF THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN, CAUSING THE CONTACT TO SLAM HER HEAD INTO THE STEERING WHEEL. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION, HEAD, NECK AND OCULAR BONE DAMAGE. THE CONTACT SOUGHT MEDICAL TREATMENT AT AN URGENT CARE FACILITY THE NEXT DAY. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. *LN THE CONSUMER STATED THE SAFETY FEATURES FAILURE HAS CAUSED A TRAUMATIC BRAIN INJURY. *TR
Complaint Details
| NHTSA Complaint ID | 1669708 |
| ODI Number | 11329207 |
| Date Filed | June 16, 2020 |
| Failure Date | December 1, 2019 |
| VIN | 2T1BURHE9HC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.