2010 CADILLAC SRX — Complaint #1665416
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS filed May 27, 2020
NHTSA complaint #1665416 (ODI reference 11326146) concerns a 2010 CADILLAC SRX and was filed on May 27, 2020. The owner reports the failure occurred on March 1, 2020. The vehicle had 83,695 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:hose, piping, and connections, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar steering:hydraulic power assist:hose, piping, and connections failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TLA* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED OUTSIDE OF THE GARAGE, WHEN HIS WIFE NOTICED A FLUID LEAK UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO BROGAN CADILLAC LOCATED AT 112 ROUTE 46 EAST, TOTOWA, NJ 07512, (973) 200-4515, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THREE WEEKS LATER HIS WIFE BECAME AWARE OF ANOTHER LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED BACK TO DEALER AND THE CONTACT WAS INFORMED THAT THE POWER STEERING HOSE WAS NEEDED TO REPAIRED ONCE AGAIN. THE VEHICLE WAS REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V595000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 83,695.*DT*JB*DT CONSUMER STATED ACCORDING TO THE CAMPAIGN IN 2010 VEHICLE SHOULD HAVE BEEN RECALLED, REPLACEMENT OF FAULTY HOSE.*JB
Complaint Details
| NHTSA Complaint ID | 1665416 |
| ODI Number | 11326146 |
| Date Filed | May 27, 2020 |
| Failure Date | March 1, 2020 |
| VIN | 3GYFNDEY8AS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.