2012 FORD EDGE — Complaint #1662217
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE filed May 8, 2020
NHTSA complaint #1662217 (ODI reference 11323892) concerns a 2012 FORD EDGE and was filed on May 8, 2020. The owner reports the failure occurred on April 6, 2020. The vehicle had 114,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:electric:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar service brakes, hydraulic:power assist:electric:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
DRIVING DOWN THE ROAD AND CAME UP TO A STOP LIGHT AND BRAKE PEDAL WENT TO THE FLOOR. IT WAS SPONGY AND SQUEAKED. PUMPED THE BRAKES AND IT STOPPED. ISSUE RECURRED AND TOOK TO LOCAL MECHANIC WHO DIAGNOSED IT AND PRINTED RECALL PAPERWORK AND TOWED IT TO FORD. IT WAS THE BRAKE BOOSTER. FORD "FIXED" ISSUE AND 3 WEEKS LATER THE SAME EXACT THING IS HAPPENING AND TOOK TO FORD. SERVICE MEMBER CALLS AND STATES BRAKE BOOSTER IS FINE FROM PREVIOUS REPAIR BUT IT'S NOW THE HYDRAULIC CONTROL UNIT AND THERE'S AN INTERNAL LEAK. TOLD ME IT WOULD BE $1477 PLUS TAX TO FIX. I DON'T HAVE THAT KIND OF MONEY LAYING AROUND ESPECIALLY IN THIS PANDEMIC....WHAT DO I DO NOW? I CAN'T TRUST GETTING FROM POINT A TO POINT B. IF I HAVE A LOCAL MECHANIC FIX THE PROBLEM WILL THEY CHARGE THE SAME...LESS...WILL THEY DO A GOOD JOB? THIS SHOULD BE A RECALL TOO. EVERY COMPLAINT I'M READING FORD OWNERS ARE HAVING RECURRING PROBLEMS WITH THE BRAKE BOOSTER AND HYDRAULIC CONTROL UNIT. HOW ISN'T IT RECALLED?? WHEN I G
Complaint Details
| NHTSA Complaint ID | 1662217 |
| ODI Number | 11323892 |
| Date Filed | May 8, 2020 |
| Failure Date | April 6, 2020 |
| VIN | 2FMDK3J95CB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.