2020 LINCOLN CONTINENTAL — Complaint #1662038
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK filed May 7, 2020
NHTSA complaint #1662038 (ODI reference 11323767) concerns a 2020 LINCOLN CONTINENTAL and was filed on May 7, 2020. The owner reports the failure occurred on May 3, 2020. The vehicle had 160 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:wiring: rear compartment/trunk, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LINCOLN CONTINENTAL cohort independently describe similar electrical system:wiring: rear compartment/trunk failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 LINCOLN CONTINENTAL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT LEASED A 2020 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE OPENING THE TRUNK FROM THE DASHBOARD AND UNLOADING GROCERIES FROM THE TRUNK, THE TRUNK LID INDEPENDENTLY CLOSED STICKING HIS HEAD. THE CONTACT MENTIONED THAT THERE WAS NO CHIME AND THAT THE TRUNK WAS HEAVY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT CALLED PALM SPRINGS MOTORS LOCATED AT 69-200 CA-111, CATHEDRAL CITY, CA 92234, AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT DUE TO HIM HAVING THE KEY FOB IN HIS POCKET, THE COMPUTER UNDERNEATH THE BUMPER WAS ACTIVATED CAUSING THE TRUNK TO CLOSE OR THAT THE KEY FOB MIGHT BE DEFECTIVE. THE DEALER REFUSED TO BUY BACK THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160.
Complaint Details
| NHTSA Complaint ID | 1662038 |
| ODI Number | 11323767 |
| Date Filed | May 7, 2020 |
| Failure Date | May 3, 2020 |
| VIN | 1LN6L9RP1L5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.