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2015 CHEVROLET CRUZE — Complaint #1660515

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NHTSA Complaint about ELECTRONIC STABILITY CONTROL (ESC) filed April 28, 2020

NHTSA complaint #1660515 (ODI reference 11322566) concerns a 2015 CHEVROLET CRUZE and was filed on April 28, 2020. The owner reports the failure occurred on April 19, 2020. The vehicle had 56,597 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as electronic stability control (esc), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar electronic stability control (esc) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 CHEVROLET CRUZE
Component
ELECTRONIC STABILITY CONTROL (ESC)
State
Wisconsin
Mileage
56,597 mi

Complaint Description

I WAS CROSSING A HIGHWAY WHEN MY 2015 CHEVY CRUZE STARTED TO SHAKE VIOLENTLY AND EXPERIENCED A LOSS IN POWER, THE ENGINE WARNING LIGHT WAS THEN DISPLAYED ACROSS MY DASH, I MANAGED TO LIMP IT HOME AND THEN TOOK IT TO THE MECHANICS THE NEXT DAY. THE MECHANICS CHECKED THE CODES AND FOUND THAT, A ENGINE MISFIRE WAS DETECTED, THE FUEL INJECTOR CONTROL MOD WAS NOT AVAILABLE, OR THERE WAS A COMMUNICATION PROBLEM, THE ELECTRONIC BRAKE CONTROL LOST COMMUNICATION WITH THE ENGINE CONTROL MODULE, THE DIGITAL RADIO RECEIVER CONTROLLER WAS NOT AVAILABLE, OR WAS EXPERIENCING A COMMUNICATION PROBLEM, AND THE INSTRUMENT CONTROL PANEL WAS DISPLAYING FAILURES IN AMBIENT AIR TEMPERATURE SENSOR CIRCUIT, AND LOST COMMUNICATION WITH THE HVAC CONTROL MODULE. IT TURNS OUT THAT DUE TO A MANUFACTURER ERROR (CHEVY/ GENERAL MOTORS) THAT THE CARS IGNITION COIL TOWERS HAD BURNED OFF ON CYLINDERS 2 & 4 AND HAD TAKEN OUT THE SPARK PLUGS AS WELL. SO DUE TO THIS MANUFACTURER ERROR, NOT ONLY WAS EVERYONE IN MY VEHICLE

Complaint Details

NHTSA Complaint ID 1660515
ODI Number 11322566
Date Filed April 28, 2020
Failure Date April 19, 2020
VIN 1G1PC5SB8F7

Similar ELECTRONIC STABILITY CONTROL (ESC) Complaints for 2015 CHEVROLET CRUZE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.