2014 CHEVROLET EQUINOX — Complaint #1659292
Open-data reference.
NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING filed April 20, 2020
NHTSA complaint #1659292 (ODI reference 11321710) concerns a 2014 CHEVROLET EQUINOX and was filed on April 20, 2020. The owner reports the failure occurred on April 15, 2020. The vehicle had 96,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:switch/wiring, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EQUINOX cohort independently describe similar visibility:windshield wiper/washer:switch/wiring failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHEVROLET EQUINOX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE THE FRONT WINDSHIELD WIPERS FAILED TO OPERATE. THE FAILURE WAS CAUSED BY A FAULTY WINDSHIELD WIPER MOTOR COVER. THE FAILED WIPERS CAUSED A VISIBILITY HAZARD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH DURING A POURING RAIN STORM, THE WINDSHIELD WIPERS DID NOT TURN ON AFTER THE ACTIVATING SWITCH WAS ON. AFTER STOPPING THE VEHICLE AND TURNING THE ENGINE OF AND ON THE WIPERS AGAIN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT WINDSHIELD WIPER MOTOR COVER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Complaint Details
| NHTSA Complaint ID | 1659292 |
| ODI Number | 11321710 |
| Date Filed | April 20, 2020 |
| Failure Date | April 15, 2020 |
| VIN | 2GNFLGEK6E6 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.