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2017 FORD FOCUS — Complaint #1652125

Open-data reference.

NHTSA Complaint about STEERING:GEAR BOX (OTHER THAN RACK AND PINION) filed March 5, 2020

NHTSA complaint #1652125 (ODI reference 11316396) concerns a 2017 FORD FOCUS and was filed on March 5, 2020. The owner reports the failure occurred on August 1, 2017. The vehicle had 75,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as steering:gear box (other than rack and pinion), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar steering:gear box (other than rack and pinion) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 FORD FOCUS
Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
State
Missouri
Mileage
75,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND RANDOMLY DECELERATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS MO) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE TRANSMISSION CLUTCH WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THE CLUTCH WAS REPLACED ON THREE SEPARATE OCCASIONS. RECENTLY WHILE OPERATING THE VEHICLE THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000.*DT*JB*DT*TP

Complaint Details

NHTSA Complaint ID 1652125
ODI Number 11316396
Date Filed March 5, 2020
Failure Date August 1, 2017
VIN 1FADP3K25HL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.