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2012 FORD F-150 — Complaint #1650342

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NHTSA Complaint about VISIBILITY:REAR WINDOW WIPER/WASHER filed February 28, 2020

NHTSA complaint #1650342 (ODI reference 11312081) concerns a 2012 FORD F-150 and was filed on February 28, 2020. The owner reports the failure occurred on February 17, 2020. The vehicle had 78,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as visibility:rear window wiper/washer, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar visibility:rear window wiper/washer failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 FORD F-150
Component
VISIBILITY:REAR WINDOW WIPER/WASHER
State
Illinois
Mileage
78,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PASSENGER'S SIDE REAR WINDOW SHATTERED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS REPAIRED AT AN AUTOGLASS FACILITY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Complaint Details

NHTSA Complaint ID 1650342
ODI Number 11312081
Date Filed February 28, 2020
Failure Date February 17, 2020
VIN 1FTFX1CT6CF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.