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2020 FORD TRANSIT — Complaint #1648841

Open-data reference.

NHTSA Complaint about ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH filed February 23, 2020

NHTSA complaint #1648841 (ODI reference 11310965) concerns a 2020 FORD TRANSIT and was filed on February 23, 2020. The owner reports the failure occurred on February 12, 2020. The vehicle had 612 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as electrical system:wiring:interior/under dash, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD TRANSIT cohort independently describe similar electrical system:wiring:interior/under dash failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD TRANSIT shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD TRANSIT
Component
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
State
Washington
Mileage
612 mi

Complaint Description

UPDATE TO COMPLAINT NO 11302124 DATED 2/26/2020 SPOKE WITH FORD CUST SERVICE REP REGARDING THE ISSUES AND WAS TOLD TO MAKE AN APPOINTMENT WITH DEALER TO CHECK OUT THE SEAT AND ELECTRIC SYSTEM. THE SERVICE DEPT CHECKED THE ISSUES ON 2/12/2020. THE SERVICE TECH VERIFIED THAT THE WIRE BUNDLE IS BEING DAMAGED BY THE SEAT BEING MOVED. THE SERVICE TECH WRAPPED THE BUNDLE WITH TAPE AND RE-ROUTED THE BUNDLE. THE SEAT WAS TESTED FORWARD AND BACK BUT I DON'T BELIEVE THE SWIVEL WAS TESTED. IT APPEARS THAT THE WIRE BUNDLE AND DRIVER'S SWIVEL SEAT NEEDS FURTHER TESTING AND REPAIRS TO ASSURE THAT THE SWIVEL SEAT IS NOT DAMAGING THE WIRE BUNDLE. DAMAGE TO THE DRIVER'S SEAT WIRE BUNDLE MIGHT AFFECT SEAT AIR BAG OPERATION CAUSING EITHER FAILURE TO DEPLOY OR DEPLOYING WHEN NOT NEEDED. DAMAGE ALSO MIGHT AFFECT SEAT BELT AND SEAT WEIGHT/ORIENTATION SENSORS. FOLLOWING ARE THE FORD SERVICE TECH NOTES FROM THE SERVICE WORK ORDER: CUSTOMER STATES WIRING BUNDLE UNDER DRIVER SEAT THAT IS BEING DAMA

Complaint Details

NHTSA Complaint ID 1648841
ODI Number 11310965
Date Filed February 23, 2020
Failure Date February 12, 2020
VIN 1FTBR3U88LK

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.