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2020 FREIGHTLINER CASCADIA — Complaint #1645161

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NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL filed February 10, 2020

NHTSA complaint #1645161 (ODI reference 11309211) concerns a 2020 FREIGHTLINER CASCADIA and was filed on February 10, 2020. The owner reports the failure occurred on September 20, 2019. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FREIGHTLINER CASCADIA cohort independently describe similar engine and engine cooling:exhaust system:emission control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FREIGHTLINER CASCADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FREIGHTLINER CASCADIA
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
State
Michigan

Complaint Description

I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REPLACEMENT OF A CONTROL UNIT AND TEMPERATURE SENSOR. I AM STILL TRYING TO GET REIMBURSED FOR THIS REPAIR SINCE THE TRUCK IS STILL UNDER WARRANTY. THERE HAS ALSO BEEN A DEF ISSUE CAUSING A LOSS OF POWER

Complaint Details

NHTSA Complaint ID 1645161
ODI Number 11309211
Date Filed February 10, 2020
Failure Date September 20, 2019
VIN 3AKJHHDR8LS

Similar ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Complaints for 2020 FREIGHTLINER CASCADIA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.