2011 FORD FUSION — Complaint #1644112
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING filed February 6, 2020
NHTSA complaint #1644112 (ODI reference 11307437) concerns a 2011 FORD FUSION and was filed on February 6, 2020. The owner reports the failure occurred on August 1, 2019. The vehicle had 234,069 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as fuel system, other:storage:tank assembly:mounting, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar fuel system, other:storage:tank assembly:mounting failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS SERVICED AT KIRK AUTO COMPANY (235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901). THE CONTACT STATED THE FUEL TANK WAS LEAKING FUEL ONTO THE GROUND. THE CONTACT ALSO MENTION WHILE DRIVING APPROXIMATELY 5 MPH THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITH THE POWER STEERING WARNING LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL TANK WAS STILL LEAKING FUEL AS THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR SERVICE. THE DEALER DIAGNOSED THE FAILURE AS A CRACKED FUEL TANK THAT NEEDS TO BE REPLACED. THE CONTACT MENTIONED THAT SHE SUSTAINED INJURIES TO THE RIGHT HAND THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 234,069.*DT*JB
Complaint Details
| NHTSA Complaint ID | 1644112 |
| ODI Number | 11307437 |
| Date Filed | February 6, 2020 |
| Failure Date | August 1, 2019 |
| VIN | 3FAHP0CG0BR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.