2020 ACURA RDX — Complaint #1631239
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DISC:ROTOR filed December 23, 2019
NHTSA complaint #1631239 (ODI reference 11290869) concerns a 2020 ACURA RDX and was filed on December 23, 2019. The owner reports the failure occurred on November 27, 2019. The vehicle had 780 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as service brakes, air:disc:rotor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same ACURA RDX cohort independently describe similar service brakes, air:disc:rotor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 ACURA RDX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED FOR AWHILE, THE BRAKES WOULD SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED THE DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE CONTACT DRIVING IN A WET ENVIRONMENT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER DUE TO THE SOUNDS COMING FROM THE ROTORS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECORDED THE SQUEAKING SOUND AND PLAYED IT FOR THE DEALER TO HEAR. SINCE THE DEALER COULD NOT DUPLICATE THE NOISE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND DIRECTED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 780. *DT CURRENT STATUS CONSUMER STATED ROTORS AND BACK BRAKES WERE REPLACED, BUT NOISE STILL REMAINS. DEALER IS WORKING ON FIXING THE NOISE DUE TO SURFACE GLAZE.*JB
Complaint Details
| NHTSA Complaint ID | 1631239 |
| ODI Number | 11290869 |
| Date Filed | December 23, 2019 |
| Failure Date | November 27, 2019 |
| VIN | 5J8TC2H53LL |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.