2018 CHEVROLET CRUZE — Complaint #1630622
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK filed December 20, 2019
NHTSA complaint #1630622 (ODI reference 11290365) concerns a 2018 CHEVROLET CRUZE and was filed on December 20, 2019. The owner reports the failure occurred on October 1, 2018. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:trunk lid:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar latches/locks/linkages:trunk lid:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO LOCK THE VEHICLE, SHE WAS STILL ABLE TO LIFT THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SAPAUGH MOTORS (LOCATED AT 1435 MCNUTT ST, HERCULANEUM, MO 63048, 636-334-9048), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNKNOWN.
Complaint Details
| NHTSA Complaint ID | 1630622 |
| ODI Number | 11290365 |
| Date Filed | December 20, 2019 |
| Failure Date | October 1, 2018 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.