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2014 DODGE DURANGO — Complaint #1628337

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NHTSA Complaint about EXTERIOR LIGHTING:TAIL LIGHTS filed December 12, 2019

NHTSA complaint #1628337 (ODI reference 11288707) concerns a 2014 DODGE DURANGO and was filed on December 12, 2019. The owner reports the failure occurred on November 9, 2019. The vehicle had 66,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as exterior lighting:tail lights, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE DURANGO cohort independently describe similar exterior lighting:tail lights failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 DODGE DURANGO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 DODGE DURANGO
Component
EXTERIOR LIGHTING:TAIL LIGHTS
State
New York
Mileage
66,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE THE CONTACT WAS STANDING BY THE VEHICLE, ONE OF THE TAIL LIGHTS CRACKED IN A VERTICAL LINE. THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (516-868-4400, LOCATED AT 3614 SUNRISE HWY, STE B, WANTAGH, NY 11793) WHERE IT WAS STATED THAT THE FAILURE WAS NOT COVERED BY THE EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT IT WAS NOT A KNOWN FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

Complaint Details

NHTSA Complaint ID 1628337
ODI Number 11288707
Date Filed December 12, 2019
Failure Date November 9, 2019
VIN 1C4RDJDG0EC

Similar EXTERIOR LIGHTING:TAIL LIGHTS Complaints for 2014 DODGE DURANGO

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.