2009 FORD FLEX — Complaint #1620156
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE filed November 12, 2019
NHTSA complaint #1620156 (ODI reference 11279599) concerns a 2009 FORD FLEX and was filed on November 12, 2019. The owner reports the failure occurred on November 11, 2019. The vehicle had 169,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:anti-theft:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FLEX cohort independently describe similar electrical system:ignition:anti-theft:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 FORD FLEX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE KEY WAS IN THE IGNITION, THE ANTI-LOCK WARNING INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER STATED THAT THE SECURE LOCK SYSTEM NEEDED TO BE REPROGRAMMED BY THE DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 169,000.
Complaint Details
| NHTSA Complaint ID | 1620156 |
| ODI Number | 11279599 |
| Date Filed | November 12, 2019 |
| Failure Date | November 11, 2019 |
| VIN | 2FMDK52C89B |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.