2015 TOYOTA RAV4 — Complaint #1617477
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS filed November 1, 2019
NHTSA complaint #1617477 (ODI reference 11277552) concerns a 2015 TOYOTA RAV4 and was filed on November 1, 2019. The owner reports the failure occurred on September 18, 2019. The vehicle had 86,000 miles on the odometer at the time of the incident. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as structure:body:hood:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar structure:body:hood:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD FLEW OPEN AND SMASHED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE RESULTED FROM AN IMPROPER WELDING OF THE HOOD STRIKER PLATE, WHICH CAUSED THE STRIKER PLATE TO FALL OFF. THE VEHICLE WAS TAKEN TO STEVE LANDERS TOYOTA (866-584-3934, LOCATED AT 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS PROVIDED CASE NUMBER: 1910282935. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Complaint Details
| NHTSA Complaint ID | 1617477 |
| ODI Number | 11277552 |
| Date Filed | November 1, 2019 |
| Failure Date | September 18, 2019 |
| VIN | 2T3BFREV3FW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.