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2019 CHEVROLET SILVERADO 3500 — Complaint #1611304

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NHTSA Complaint about FUEL SYSTEM, OTHER:FUEL FILTER filed October 11, 2019

NHTSA complaint #1611304 (ODI reference 11267873) concerns a 2019 CHEVROLET SILVERADO 3500 and was filed on October 11, 2019. The owner reports the failure occurred on October 2, 2019. The vehicle had 6,280 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as fuel system, other:fuel filter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 3500 cohort independently describe similar fuel system, other:fuel filter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 CHEVROLET SILVERADO 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2019 CHEVROLET SILVERADO 3500
Component
FUEL SYSTEM, OTHER:FUEL FILTER
State
Florida
Mileage
6,280 mi

Complaint Description

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 3500. WHILE DRIVING 45-65 MPH AND TOWING A WORK AND PLAY TOW TRAILER, THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE CONTACT ALSO DETECTED DIESEL FUEL LEAKING WHILE THE IGNITION WAS IN THE ON POSITION AND THAT THE FUEL FILTER HOUSING HAD DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLYNN SMITH CHEVROLET BUICK GMC (600 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 787-9904) WHERE IT WAS DIAGNOSED THAT THE SCREW DETACHED FROM THE FUEL FILTER HOUSING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 6,280. THE VIN WAS INVALID.

Complaint Details

NHTSA Complaint ID 1611304
ODI Number 11267873
Date Filed October 11, 2019
Failure Date October 2, 2019
VIN 1GC4KXEY3KF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.