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2013 TOYOTA TACOMA — Complaint #1602353

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NHTSA Complaint about SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY filed September 12, 2019

NHTSA complaint #1602353 (ODI reference 11255055) concerns a 2013 TOYOTA TACOMA and was filed on September 12, 2019. The owner reports the failure occurred on July 24, 2018. The vehicle had 29,048 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs:leaf spring assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA TACOMA cohort independently describe similar suspension:rear:springs:leaf spring assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 TOYOTA TACOMA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 TOYOTA TACOMA
Component
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
State
Pennsylvania
Mileage
29,048 mi

Complaint Description

TL* THE CONTACT OWNS A 2013 TOYOTA TACOMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE WAS LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO ALLEGHENY TOYOTA (722 ALLEGHENY BLVD, FRANKLIN, PA 16323, (814) 437-7884) FOR ROUTINE INSPECTION AND THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED AND TO CONTACT THE MANUFACTURER. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 29,048.*PM CONSUMER WAS TOLD THAT THE LEAF SPRINGS HAD SHOCKS FAILED. THE VEHICLE WAS REPAIRED. CONSUMER STATES THAT HE OWNED A 2009 TOYOTA TACOMA THAT WAS RECALLED FOR THE SAME ISSUE. *DL

Complaint Details

NHTSA Complaint ID 1602353
ODI Number 11255055
Date Filed September 12, 2019
Failure Date July 24, 2018
VIN 5TFUX4EN3DX

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.