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2016 CHEVROLET SILVERADO 2500 — Complaint #1600116

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NHTSA Complaint about STEERING:GEAR BOX (OTHER THAN RACK AND PINION) filed September 5, 2019

NHTSA complaint #1600116 (ODI reference 11253345) concerns a 2016 CHEVROLET SILVERADO 2500 and was filed on September 5, 2019. The owner reports the failure occurred on August 30, 2019. The vehicle had 42,000 miles on the odometer at the time of the incident. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as steering:gear box (other than rack and pinion), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 2500 cohort independently describe similar steering:gear box (other than rack and pinion) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CHEVROLET SILVERADO 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 CHEVROLET SILVERADO 2500
Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
State
Tennessee
Mileage
42,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 45 MPH, THE STEERING WHEEL HAD A LOT OF PLAY AND TURNED SPONTANEOUSLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROGERSVILLE CHEVROLET (5655 U S 11W, ROGERSVILLE, TN 37857, (423) 207-2394) WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE STEERING BOX, OUTER ARM, AND TIE ROD ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND WERE OF NO HELP. THE FAILURE MILEAGE WAS 42,000.*DT*JB

Complaint Details

NHTSA Complaint ID 1600116
ODI Number 11253345
Date Filed September 5, 2019
Failure Date August 30, 2019
VIN 1GC1KUE81GF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.