2026 data Public-data reference. official source

2011 MAZDA CX-9 — Complaint #1581202

Open-data reference.

NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR filed July 5, 2019

NHTSA complaint #1581202 (ODI reference 11229676) concerns a 2011 MAZDA CX-9 and was filed on July 5, 2019. The owner reports the failure occurred on April 12, 2019. The vehicle had 102,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:fan/motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-9 cohort independently describe similar visibility:defroster/defogger/hvac system:fan/motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 MAZDA CX-9 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 MAZDA CX-9
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
State
Florida
Mileage
102,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED WATER DRIPPING FROM THE SUN ROOF INTO THE INTERIOR OF THE VEHICLE ONTO THE DASHBOARD. THE CONTACT STATED THAT THE LEAK CAUSED AN ELECTRICAL SHOCK TO THE BLOWER MOTOR OF THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO LOU BACHRODT MAZDA COCONUT CREEK (LOCATED AT 5400 FL-7, COCONUT CREEK, FL 33073, (954) 247-5000) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER BLOWER MOTOR NEEDED TO BE REPLACED AND THE SUN ROOF NEEDED TO BE DE-CLOGGED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

Complaint Details

NHTSA Complaint ID 1581202
ODI Number 11229676
Date Filed July 5, 2019
Failure Date April 12, 2019
VIN JM3TB2DA0B0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.