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2015 HYUNDAI SONATA — Complaint #1572336

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NHTSA Complaint about STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS:SUPPORT DEVICE/STRUT filed June 5, 2019

NHTSA complaint #1572336 (ODI reference 11218078) concerns a 2015 HYUNDAI SONATA and was filed on June 5, 2019. The owner reports the failure occurred on June 1, 2019. The vehicle had 22,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as structure:body:hood:hinge and attachments:support device/strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar structure:body:hood:hinge and attachments:support device/strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 HYUNDAI SONATA
Component
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS:SUPPORT DEVICE/STRUT
Injuries
1
State
Florida
Mileage
22,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED WHILE INSPECTING HIS VEHICLE, THE HOOD OF THE VEHICLE CLOSED ON IT'S OWN. THE CONTACT STATED HE INJURED HIS LEFT HAND AND WAS BLEEDING. THE CONTACT HAD TO SEEK MEDICAL ATTENTION. THE CONTACT TRIED TO CALL THE LOCAL DEALER (GETTEL HYUNDAI OF CHARLOTTE COUNTY LOCATED AT 1950 TAMIAMI TRAIL, PUNTA GORDA, FL 33950, (941) 347-6626) BUT HAD NOT BEEN CONTACTED BACK AFTER LEAVING A VOICEMAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 22,000.

Complaint Details

NHTSA Complaint ID 1572336
ODI Number 11218078
Date Filed June 5, 2019
Failure Date June 1, 2019
VIN 5NPE34AB1FH

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.