2017 NISSAN MURANO — Complaint #1571019
Open-data reference.
NHTSA Complaint about SEAT BELTS filed May 31, 2019
NHTSA complaint #1571019 (ODI reference 11217109) concerns a 2017 NISSAN MURANO and was filed on May 31, 2019. The owner reports the failure occurred on December 24, 2018. The vehicle had 200 miles on the odometer at the time of the incident. The report was geocoded to Minnesota based on the filer's self-reported location. The affected component is categorized as seat belts, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN MURANO cohort independently describe similar seat belts failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 NISSAN MURANO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
WITHIN WARRANTY TIME FRAME OF VEHICLE - SEATBELT FABRIC ROLLS INSIDE OF MALE SLIDING END MECHANISM ON DRIVERS SIDE FRONT SEATBELT WHEN PULLED FROM THE LEFT OVER TO THE RIGHT AND INTO THE FEMALE END. RESULTING IN INSUFFICIENT TIGHTNESS ACROSS LAP, AND "STUCK" FABRIC THAT NEEDS TO BE MANUALLY UNFOLDED AND "UNSTUCK" FROM WITHIN THE MALE END SLIDING BELT MECHANISM. HAPPENS SEVERAL TIMES A DAY TO MULTIPLE DRIVERS. DOES NOT OCCUR IN PASSENGER SIDE OR REAR SEATBELTS. HAPPENS WHEN PUTTING SEAT BELT ON BEFORE DRIVING. HAVE HAD IT REPLACED, AND CHECKED THREE TIMES AT DEALERSHIP, THEY COULD NOT DUPLICATE ISSUE. BUT IT CONTINUES TO OCCUR DAILY. MAY BE DEFECTIVE FABRIC OR RETRACTABLE MECHANISM?
Complaint Details
| NHTSA Complaint ID | 1571019 |
| ODI Number | 11217109 |
| Date Filed | May 31, 2019 |
| Failure Date | December 24, 2018 |
| VIN | 5N1AZ2MH1HN |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.