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2015 HYUNDAI SONATA HYBRID — Complaint #1559799

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NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:COIL SPRINGS filed April 22, 2019

NHTSA complaint #1559799 (ODI reference 11202807) concerns a 2015 HYUNDAI SONATA HYBRID and was filed on April 22, 2019. The owner reports the failure occurred on April 21, 2019. The vehicle had 69,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA HYBRID cohort independently describe similar suspension:front:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 HYUNDAI SONATA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 HYUNDAI SONATA HYBRID
Component
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
State
Pennsylvania
Mileage
69,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. WHILE DRIVING 20 MPH, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND EXITED THROUGH THE FRONT PASSENGER TIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. CASE NUMBER: 15697010 WAS PROVIDED AND THE CONTACT WAS REFERRED TO A DEALER. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION). THE FAILURE MILEAGE WAS 69,000.

Complaint Details

NHTSA Complaint ID 1559799
ODI Number 11202807
Date Filed April 22, 2019
Failure Date April 21, 2019
VIN KMHEC4A40FA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.