2013 GMC SIERRA 1500 — Complaint #1558241
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NHTSA Complaint about UNKNOWN OR OTHER filed April 15, 2019
NHTSA complaint #1558241 (ODI reference 11196575) concerns a 2013 GMC SIERRA 1500 and was filed on April 15, 2019. The owner reports the failure occurred on March 21, 2019. The vehicle had 82,000 miles on the odometer at the time of the incident. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 1500 cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 GMC SIERRA 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
ON 3/4/2018 I TOOK MY TRUCK IN FOR A BROKEN LEAF SPRING. WHEN THE MECHANIC WAS REPLACING THE SPRINGS, HE NOTES HOLES RUSTING IN THE TRUCKS FRAME. I DID BUY THE TRUCK USED FROM A CHEVROLET DEALER ON 3/12 2016 WITH @49,000 MILES ON IT. WITH IN 6-8 MONTHS OF OWNING THE TRUCK, IT STARTED TO RUST ON THE FENDER WELLS, AND HAD SOME RUST ON THE FRAME. WHEN I TALKED TO THE DEALER THEY SAID THERE IS NOTHING THEY CAN DO FOR ME BECAUSE THE 6 YEAR OR 100,000 MILE WARRANTY RAN OUT ON 10/1/2018. I CALLED GMC CUSTOMER CARE ABOUT THIS AND THEY DID OPEN A SERVICE REQUEST [XXX]. ON 4/8/2019 SERVICE MANAGER FOR THE DEALER TOLD ME THE GME WILL DO NOTHING FOR ME BECAUSE IT WILL COST $12,000.00 TO REPLACE FRAME BET MAY OFER ME A CERTIFICATE FOR $1000.00 TOWARDS A NEW TRUCKS. I FELL THIS IS UNEXCEPTIONABLE TO ME BECAUSE THE SAFETY OF ME AND MY FAMILY WHEN WE ARE IN THE TRUCK. WE BROUGHT THE TRUCK BECAUSE IN HAS A GOOD SAFETY RATING BE WITH HOLES RUSTING IN THE FRAME I FELL MY SAFETY IS COMPROMISED EVERY TIME
Complaint Details
| NHTSA Complaint ID | 1558241 |
| ODI Number | 11196575 |
| Date Filed | April 15, 2019 |
| Failure Date | March 21, 2019 |
| VIN | 3GTP2WE70DG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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