2014 FORD EXPLORER — Complaint #1557959
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NHTSA Complaint about UNKNOWN OR OTHER filed April 15, 2019
NHTSA complaint #1557959 (ODI reference 11196390) concerns a 2014 FORD EXPLORER and was filed on April 15, 2019. The owner reports the failure occurred on April 1, 2019. The vehicle had 75,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
DURING ACCELERATION EXTREMELY STRONG SMELL OF EXHAUST FUMES CAN BE DETECTED BY PASSENGERS SEATED IN BACK AND MIDDLE ROW OF VEHICLE. DURING ALL OTHER TIMES LESSER AMOUNTS OF EXHAUST FUMES ARE PRESENT WITHIN THE VEHICLE. THESE FUMES ARE STRONG ENOUGH TO MAKE OCCUPANTS OF THE VEHICLE NAUSEOUS DURING LONG TRIPS. EVEN THOUGH FORD HAS SENT MULTIPLE NOTIFICATIONS CONCERNING THIS AND INDICATING THEY WILL TAKE SMALL ACTIONS AGAINST THIS WHEN WE ARRIVE AT THE FORD DEALERSHIP FOR REPAIRS THEY DENY ANY KNOWLEDGE AND REFUSE TO REPAIR THE PROBLEM.
Complaint Details
| NHTSA Complaint ID | 1557959 |
| ODI Number | 11196390 |
| Date Filed | April 15, 2019 |
| Failure Date | April 1, 2019 |
| VIN | 1FM5K7B87EG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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