2017 FREIGHTLINER CASCADIA — Complaint #1555288
Open-data reference.
NHTSA Complaint about STEERING:GEAR BOX (OTHER THAN RACK AND PINION) filed April 5, 2019
NHTSA complaint #1555288 (ODI reference 11195150) concerns a 2017 FREIGHTLINER CASCADIA and was filed on April 5, 2019. The owner reports the failure occurred on August 16, 2018. The vehicle had 251,602 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as steering:gear box (other than rack and pinion), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FREIGHTLINER CASCADIA cohort independently describe similar steering:gear box (other than rack and pinion) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FREIGHTLINER CASCADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I WORKED FOR A TRANSPORT FLEET THAT HAD NUMEROUS POWER STEERING GEARBOX ISSUES ON 2017 FREIGHTLINER CASCADIA'S. DURING MY TENURE THERE I OVERSAW 8 TRUCKS THAT HAD STEERING BOX REPLACEMENTS DUE TO EITHER STEERING PULL OR LACK OF POWER ASSIST. I DIAGNOSED ANOTHER 5 UNITS AT THE MAIN OFFICE IN ROMULUS, MICHIGAN THAT NEEDED POWER STEERING BOXES. I HAVE ALSO WORKED CLOSELY WITH A FREIGHTLINER DEALER TO DETERMINE THE BOXES WERE FAILING DUE TO INCREASED HEAT BUILDUP, INTERNAL BEARING FAILURE AND FLUID DEGRADATION. I NOTED IN THE COMPLAINT OF 13 OCCURRENCES. THIS NUMBER WAS THE 8 REPLACED BOXES AND THE OTHER 5 I INSPECTED. THESE TRUCKS DEVELOPED STEERING PROBLEMS BETWEEN MAY 2018 THROUGH SEPTEMBER 2018
Complaint Details
| NHTSA Complaint ID | 1555288 |
| ODI Number | 11195150 |
| Date Filed | April 5, 2019 |
| Failure Date | August 16, 2018 |
| VIN | 1FUJGLDR0HL |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.