2012 DODGE DURANGO — Complaint #1546591
Open-data reference.
NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:PUMP filed March 8, 2019
NHTSA complaint #1546591 (ODI reference 11185410) concerns a 2012 DODGE DURANGO and was filed on March 8, 2019. The owner reports the failure occurred on August 14, 2018. The vehicle had 92,293 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE DURANGO cohort independently describe similar steering:hydraulic power assist:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 DODGE DURANGO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING, LOST POWER, AND SHUT DOWN. THE CONTACT QUICKLY PULLED THE VEHICLE OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER DODGE JEEP (1655 US-46, LITTLE FALLS, NJ 07424, (973) 339-7752) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED AGAIN AND OTHER UNKNOWN PARTS WERE REPLACED. TWO WEEKS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,293.
Complaint Details
| NHTSA Complaint ID | 1546591 |
| ODI Number | 11185410 |
| Date Filed | March 8, 2019 |
| Failure Date | August 14, 2018 |
| VIN | 1C4SDJDT4CC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.