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2016 FORD EXPLORER — Complaint #1545010

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NHTSA Complaint about STEERING:RACK AND PINION:RACK filed March 4, 2019

NHTSA complaint #1545010 (ODI reference 11183978) concerns a 2016 FORD EXPLORER and was filed on March 4, 2019. The owner reports the failure occurred on February 18, 2019. The vehicle had 48,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion:rack, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar steering:rack and pinion:rack failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 FORD EXPLORER
Component
STEERING:RACK AND PINION:RACK
State
Ohio
Mileage
48,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE STEERING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO PARKWAY FORD LINCOLN (LOCATED AT 311 COMMERCIAL PKWY, DOVER, OH 44622, (330) 343-6681) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Complaint Details

NHTSA Complaint ID 1545010
ODI Number 11183978
Date Filed March 4, 2019
Failure Date February 18, 2019
VIN 1FM5K8D86GG

Similar STEERING:RACK AND PINION:RACK Complaints for 2016 FORD EXPLORER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.