2010 CHEVROLET SILVERADO 1500 — Complaint #1541851
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE filed February 21, 2019
NHTSA complaint #1541851 (ODI reference 11181523) concerns a 2010 CHEVROLET SILVERADO 1500 and was filed on February 21, 2019. The owner reports the failure occurred on February 1, 2019. The report was geocoded to Rhode Island based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:heater core, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 1500 cohort independently describe similar visibility:defroster/defogger/hvac system:heater core failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 CHEVROLET SILVERADO 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO OPERATE PROPERLY AND ONLY TWO VENTS CLEARED THE FOG FROM THE WINDSHIELD. WHEN THE FAILURE OCCURRED ON A COLD DAY, THE HEATER FAILED TO OPERATE AND IMPACTED THE VISIBILITY ON THE DRIVER'S SIDE OF THE VEHICLE. THE FOG WAS EXTENSIVE AND CAUSED CONDENSATION. PAUL MASSE CHEVROLET SOUTH (399 MAIN ST, SOUTH KINGSTOWN, RI 02879, (401) 515-4904) WAS NOTIFIED. THE CONTACT PURCHASED A FAN TO PLACE ON THE DRIVER'S SIDE TO PREVENT THE CONDENSATION DUE TO THE VENT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Complaint Details
| NHTSA Complaint ID | 1541851 |
| ODI Number | 11181523 |
| Date Filed | February 21, 2019 |
| Failure Date | February 1, 2019 |
| VIN | 1GCPCPEX9AZ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.