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2014 DODGE AVENGER — Complaint #1535598

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE filed January 31, 2019

NHTSA complaint #1535598 (ODI reference 11173281) concerns a 2014 DODGE AVENGER and was filed on January 31, 2019. The owner reports the failure occurred on January 31, 2019. The vehicle had 63,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:heater core, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE AVENGER cohort independently describe similar visibility:defroster/defogger/hvac system:heater core failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 DODGE AVENGER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 DODGE AVENGER
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
State
Florida
Mileage
63,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED THAT THE VENT CONTROL FUNCTION WAS NOT WORKING PROPERLY WHEN ATTEMPTING TO HEAT THE VEHICLE. CRYSTAL CHRYSLER DODGE JEEP OF BROOKSVILLE (14358 CORTEZ BLVD, BROOKSVILLE, FL 34613, (352) 597-1265) STATED THAT FLUIDS LEAKED INTO THE RADIATOR DURING VEHICLE PRODUCTION, WHICH CAUSED DEBRIS AROUND THE HEATER CORE. THE DEALER INDICATED THAT THE VEHICLE WOULD NOT BE REPAIRED UNDER WARRANTY AND FURTHER TESTING WAS REQUIRED. ADDITIONALLY, THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. *TT*JB

Complaint Details

NHTSA Complaint ID 1535598
ODI Number 11173281
Date Filed January 31, 2019
Failure Date January 31, 2019
VIN 1C3CDZAG1EN

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.