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2018 TESLA MODEL X — Complaint #1531572

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NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:CONTROL MODULE filed January 15, 2019

NHTSA complaint #1531572 (ODI reference 11170234) concerns a 2018 TESLA MODEL X and was filed on January 15, 2019. The owner reports the failure occurred on December 15, 2018. The vehicle had 13,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:adas:control module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL X cohort independently describe similar electrical system:adas:control module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 TESLA MODEL X shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 TESLA MODEL X
Component
ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
Crash
Yes
State
California
Mileage
13,000 mi

Complaint Description

AUDIO WARNING GLITCH IN TESLA MODEL X. SCENARIO IS THAT THE CAR IS IN PARK WITH THE PASSENGER'S DOOR AND HATCHBACK OPEN. CAR IS PLACED IN TO REVERSE GEAR AND THE AUDIO TONE SOUNDS WARNING OF OPEN DOOR AND OPEN HATCHBACK. PASSENGER'S DOOR IS CLOSED BY OCCUPANT AND AUDIO SIGNAL STOPS, ALTHOUGH REAR HATCHBACK IS STILL OPEN. AUDIO TONE IS STILL SILENT IF THE VEHICLE MOVES IN REVERSE GEAR ALTHOUGH THE HATCHBACK IS STILL OPEN. RISK OF POTENTIAL AND ACTUAL DAMAGE TO VEHICLE, BUILDING STRUCTURES, AND PEOPLE NEARBY DUE TO AUDIO TONE SILENCING PREMATURELY. TESLA ACKNOWLEDGES REPRODUCIBILITY OF THE PROBLEM IN MY VEHICLE AND THE ENTIRE MODEL X FLEET BUT REFUSES TO NOTIFY CURRENT MODEL X OWNERS PER MY REQUEST. ALSO, SPONTANEOUS SHUT DOWN ON TESLA AUTO PILOT SYSTEM AND VEHICLE MEDIA CONTROL UNIT WHILE DRIVING. DRIVER IS DEPRIVED OF SPEED INFORMATION AND TURN SIGNALLING INFORMATION DURING THE SHUT DOWN. DRIVER UNABLE TO COMPLY WITH LOCAL DRIVING LAWS REQUIRING SIGNALLING WHEN CHANGING LANES

Complaint Details

NHTSA Complaint ID 1531572
ODI Number 11170234
Date Filed January 15, 2019
Failure Date December 15, 2018
VIN 5YJXCAE27JF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.