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2011 GMC YUKON XL — Complaint #1525046

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT filed December 19, 2018

NHTSA complaint #1525046 (ODI reference 11162437) concerns a 2011 GMC YUKON XL and was filed on December 19, 2018. The owner reports the failure occurred on September 30, 2018. The vehicle had 36,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:rear window:electrical heating element, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC YUKON XL cohort independently describe similar visibility:defroster/defogger/hvac system:rear window:electrical heating element failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 GMC YUKON XL shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 GMC YUKON XL
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
State
New York
Mileage
36,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CONNECTOR FRACTURED. THE CONTACT STATED THAT THE WIRE WAS DANGLING DUE TO THE SEPARATION FROM THE WELD POINT. KEYSER CADILLAC (LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, (716) 568-7045) WAS INFORMED THAT THE REAR WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.

Complaint Details

NHTSA Complaint ID 1525046
ODI Number 11162437
Date Filed December 19, 2018
Failure Date September 30, 2018

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.