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2011 MITSUBISHI OUTLANDER — Complaint #1517204

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR filed November 20, 2018

NHTSA complaint #1517204 (ODI reference 11152897) concerns a 2011 MITSUBISHI OUTLANDER and was filed on November 20, 2018. The owner reports the failure occurred on October 17, 2017. The vehicle had 143,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:fan/motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MITSUBISHI OUTLANDER cohort independently describe similar visibility:defroster/defogger/hvac system:fan/motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 MITSUBISHI OUTLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 MITSUBISHI OUTLANDER
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
State
Illinois
Mileage
143,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

Complaint Details

NHTSA Complaint ID 1517204
ODI Number 11152897
Date Filed November 20, 2018
Failure Date October 17, 2017
VIN JA4JS4AX4BU

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.