2019 CHEVROLET MALIBU — Complaint #1510032
Open-data reference.
NHTSA Complaint about EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT filed October 26, 2018
NHTSA complaint #1510032 (ODI reference 11142975) concerns a 2019 CHEVROLET MALIBU and was filed on October 26, 2018. The owner reports the failure occurred on October 7, 2018. The vehicle had 1,374 miles on the odometer at the time of the incident. The report was geocoded to New Mexico based on the filer's self-reported location. The affected component is categorized as equipment:mechanical:accessory scissor/screw/bottle jack/lift, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET MALIBU cohort independently describe similar equipment:mechanical:accessory scissor/screw/bottle jack/lift failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 CHEVROLET MALIBU shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I COULD HAVE BEEN KILLED OR MAIMED BY A DEFECTIVE TIRE JACK THAT WAS INCLUDED IN THE TIRE CHANGING EQUIPMENT THAT CAME WITH A NEW IMPALA I RENTED FROM ENTERPRISE CAR RENTAL. THE JACK BENT IN TWO WHEN I TRIED TO CRANK THE JACK HIGH ENOUGH TO CHANGE A FLAT TIRE. I HAVE A PHOTO OF THE CHINESE-MADE PART #13592351/2017. I HAVE NOTIFIED BOTH ENTERPRISE AND GENERAL MOTORS. IN DISCUSSING THE ISSUE, IT SEEMS THAT NEITHER COMPANY INCLUDES A SAFETY CHECK OF THE TIRE JACK. MY CONCERN IS THAT 40-50 THOUSAND IMPALAS WERE SOLD IN 2018. CAR RENTAL COMPANIES PURCHASED THEM AS DID DEALERSHIPS. THOUSANDS OF UNUSED, I.E. NEW TIRE JACKS MAY BE SITTING IN THE TRUNKS OF IMPALAS THROUGHOUT THE US, CANADA, ETC. AND SOME COULD BE DEFECTIVE. THE GM EXECUTIVE OFFICE REP SAID THEY WERE GOING TO CONTACT ENTERPRISE REGARDING THE SAFETY ISSUE. TO ME THIS IS SHORT SIGHTED ON GM'S PART. THEY DON'T SEEM TO BE INTERESTED IN FINDING THE ROOT CAUSE OF THE DEFECTIVE JACK. ARE THEY MORE LIKELY TO CHANGE THEIR TUN
Complaint Details
| NHTSA Complaint ID | 1510032 |
| ODI Number | 11142975 |
| Date Filed | October 26, 2018 |
| Failure Date | October 7, 2018 |
| VIN | 1G1ZD5ST9JF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.