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2013 FORD FUSION — Complaint #1501438

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NHTSA Complaint about STEERING:RACK AND PINION filed September 24, 2018

NHTSA complaint #1501438 (ODI reference 11131074) concerns a 2013 FORD FUSION and was filed on September 24, 2018. The owner reports the failure occurred on July 1, 2018. The vehicle had 86,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:rack and pinion failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 FORD FUSION
Component
STEERING:RACK AND PINION
State
California
Mileage
86,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND TRANSMISSION FAILED. COLLEY FORD (1945 AUTO CENTRE DRIVE, GLENDORA, CALIFORNIA 91741, (909) 592-4131) WAS MADE AWARE OF THE FAILURE AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. ON MORE THAN ONE OCCASION, THE TRANSMISSION SLIPPED (DOWNSHIFTED/UPSHIFTED) OUT OF GEAR. THE SAME DEALER DIAGNOSED THAT THE RACK AND PINION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Complaint Details

NHTSA Complaint ID 1501438
ODI Number 11131074
Date Filed September 24, 2018
Failure Date July 1, 2018
VIN 3FA6P0K91DR

Similar STEERING:RACK AND PINION Complaints for 2013 FORD FUSION

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.