2012 MINI COOPER S COUNTRYMAN — Complaint #1500630
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:INTERCOOLER filed September 20, 2018
NHTSA complaint #1500630 (ODI reference 11130503) concerns a 2012 MINI COOPER S COUNTRYMAN and was filed on September 20, 2018. The owner reports the failure occurred on August 1, 2017. The vehicle had 86,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:gasoline:turbo/supercharger:intercooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MINI COOPER S COUNTRYMAN cohort independently describe similar engine and engine cooling:engine:gasoline:turbo/supercharger:intercooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 MINI COOPER S COUNTRYMAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TURBO COOLANT PUMP - LAST YEAR MY CAR SMELLED LIKE BURNT RUBBER AND SMOKE BEGAN COMING OUT OF THE TAILPIPES. THE SMOKE WAS SO BAD, THE CAR LOOKED LIKE IT WAS ON FIRE. I TOOK IT TO A BODY SHOP TO GET IT FIXED AND THE SMOKE STOPPED. ABOUT 9 MONTHS LATER, I WAS PARKED WITH THE CAR ON. THE RUBBER SMELL AND SMOKE APPEARED AGAIN. I TOOK IT TO A MECHANIC WHO SAID IT WAS THE COOLANT PUMP FOR THE TURBO. HE SAID THERE HAD BEEN A RECALL FOR IT. I LOOKED UP THE RECALL, BUT MY VIN WAS NOT INCLUDED. MY CAR IS HAVING THIS EXACT PROBLEM AND MINI WILL NOT FIX IT. IT COSTS $3300 FOR ME TO FIX, WHEN CLEARLY, IT IS A MINI MANUFACTURING PROBLEM.
Complaint Details
| NHTSA Complaint ID | 1500630 |
| ODI Number | 11130503 |
| Date Filed | September 20, 2018 |
| Failure Date | August 1, 2017 |
| VIN | WMWZC3C52CW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.