2010 VOLKSWAGEN ROUTAN — Complaint #1497279
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:MODULE filed September 6, 2018
NHTSA complaint #1497279 (ODI reference 11127876) concerns a 2010 VOLKSWAGEN ROUTAN and was filed on September 6, 2018. The owner reports the failure occurred on September 1, 2017. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN ROUTAN cohort independently describe similar electrical system:ignition:module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 VOLKSWAGEN ROUTAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE INTERMITTENTLY STALLED. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FLOW VOLKSWAGEN, 5011 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 392-3889) WHERE IT WAS DIAGNOSED THAT THE WIN MODULE /IGNITION SWITCH NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE SHOULD BE COVERED UNDER NHTSA CAMPAIGN NUMBER: 11V151000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 181194533, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Complaint Details
| NHTSA Complaint ID | 1497279 |
| ODI Number | 11127876 |
| Date Filed | September 6, 2018 |
| Failure Date | September 1, 2017 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.