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2010 FORD F-150 — Complaint #1495909

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NHTSA Complaint about POWER TRAIN:DRIVELINE:UNIVERSAL JOINT filed August 31, 2018

NHTSA complaint #1495909 (ODI reference 11123831) concerns a 2010 FORD F-150 and was filed on August 31, 2018. The owner reports the failure occurred on August 1, 2016. The vehicle had 78,400 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as power train:driveline:universal joint, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar power train:driveline:universal joint failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 FORD F-150
Component
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
State
Missouri
Mileage
78,400 mi

Complaint Description

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING 15-20 MPH AROUND A CORNER OR OVER A BUMP IN THE ROAD, THE CONTACT HEARD AN ABNORMAL POPPING NOISE IN THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORLAN SHELL FORD INC, 1824 PORTER WAGONER BLVD, WEST PLAINS, MO 65775, (417) 256-3193) WHERE IT WAS DIAGNOSED THAT THE SPRINGS, UNIVERSAL JOINT, AND BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO WEHR FORD OF MOUNTAIN GROVE (11311 US-60 BUS, MOUNTAIN GROVE, MO 65711, (417) 926-3192) WHERE IT WAS DIAGNOSED THAT THE SLIP YOKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,400.

Complaint Details

NHTSA Complaint ID 1495909
ODI Number 11123831
Date Filed August 31, 2018
Failure Date August 1, 2016
VIN 1FTFX1EV9AF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.