2014 FORD EXPLORER — Complaint #1491026
Open-data reference.
NHTSA Complaint about WHEELS:HUBCAP/COVER filed August 14, 2018
NHTSA complaint #1491026 (ODI reference 11119839) concerns a 2014 FORD EXPLORER and was filed on August 14, 2018. The owner reports the failure occurred on July 30, 2018. The vehicle had 89,124 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as wheels:hubcap/cover, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar wheels:hubcap/cover failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 10 MPH, THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL MADE NOISE. THE CONTACT NOTICED THAT THE HUB WAS LOOSE. THE VEHICLE WAS TOWED TO BARTON FORD (1600 N MAIN ST, SUFFOLK, VA 23434, 757-539-1595) AND THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,124.
Complaint Details
| NHTSA Complaint ID | 1491026 |
| ODI Number | 11119839 |
| Date Filed | August 14, 2018 |
| Failure Date | July 30, 2018 |
| VIN | 1FM5K7D8XEG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.