2014 JEEP CHEROKEE — Complaint #1488615
Open-data reference.
NHTSA Complaint about POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT filed August 5, 2018
NHTSA complaint #1488615 (ODI reference 11115793) concerns a 2014 JEEP CHEROKEE and was filed on August 5, 2018. The owner reports the failure occurred on July 28, 2018. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as power train:axle assembly:axle shaft, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 2, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:axle assembly:axle shaft failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
OUR TEENAGE BOYS WERE TRAVELING AT A SAFE SPEED, DID NOT HIT A POTHOLE OR OTHER OBJECT, AND DID NOT SWERVE WHEN THE RIGHT FRONT AXLE SNAPPED. THIS DIRECTED THEM INTO A TELEPHONE POLE AND THEN THEY PROCEEDED TO SKID APPROXIMATELY SIXTY FEET DOWN A ROAD. THIS INCIDENT HAPPENED ON A WELL PAVED ROAD IN THE POCONO MOUNTAINS, PA. ALTHOUGH A WINDING ROAD THE AXLE SNAPPED DURING A STRAIGHT PORTION.
Complaint Details
| NHTSA Complaint ID | 1488615 |
| ODI Number | 11115793 |
| Date Filed | August 5, 2018 |
| Failure Date | July 28, 2018 |
| VIN | 1C4PJMABXEW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.