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2014 PORSCHE CAYENNE — Complaint #1487770

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NHTSA Complaint about FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM filed August 1, 2018

NHTSA complaint #1487770 (ODI reference 11115215) concerns a 2014 PORSCHE CAYENNE and was filed on August 1, 2018. The owner reports the failure occurred on May 15, 2018. The vehicle had 77,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as fuel system, other:storage:fuel gauge system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same PORSCHE CAYENNE cohort independently describe similar fuel system, other:storage:fuel gauge system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 PORSCHE CAYENNE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 PORSCHE CAYENNE
Component
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
State
Louisiana
Mileage
77,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSFER CASE SLIPPED. PORSCHE OF NEW ORLEANS (3700 N CAUSEWAY BOULEVARD, METAIRIE, LOUISIANA 70002, (504) 832-2112) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE TRANSFER CASE WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. IN ADDITION, THE FUEL GAUGE SENSOR INCORRECTLY REGISTERED THE FUEL TANK AS FULL. UPON A DIAGNOSTIC ASSESSMENT, THE DIAGNOSTIC TROUBLE CODE CONFIRMED THE PRETENSE OF A FAULTY FUEL GAUGE MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS NOT AVAILABLE.

Complaint Details

NHTSA Complaint ID 1487770
ODI Number 11115215
Date Filed August 1, 2018
Failure Date May 15, 2018

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.