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2007 Toyota Prius - Complaint #1487566

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NHTSA Complaint about STRUCTURE:BODY filed August 1, 2018

NHTSA complaint #1487566 (ODI reference 11115076) concerns a 2007 Toyota Prius and was filed on August 1, 2018. The owner reports the failure occurred on January 1, 2017. The vehicle had 190,000 miles on the odometer at the time of the incident. The report was geocoded to Massachusetts based on the filer's self-reported location. The affected component is categorized as structure:body, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers, the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same Toyota Prius cohort independently describe similar structure:body failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 Toyota Prius shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2007 Toyota Prius
Component
STRUCTURE:BODY
State
Massachusetts
Mileage
190,000 mi

Complaint Description

THE BACK LATCH TO THE TRUNK/HATCH IS DEFECTIVE. THE RUBBER EXTERIOR PART HAS MELTED AND IS ALL GOOEY AND STICKY. IN THE WINTER TIME IT FREEZES. WE ARE UNABLE TO OPEN OR USE THE TRUNK. THIS IS A SAFETY ISSUE AND ALSO CAN NOT ACCESS SPARE OR COMPARTMENT. THIS IS A FAULTY PART AND THERE HAVE BEEN THOUSANDS OF SIMILAR REPORTS. I WOULD LIKE THIS FIXED AS IS A MANUFACTURING FLAW AND DEFECT.

Complaint Details

NHTSA Complaint ID 1487566
ODI Number 11115076
Date Filed August 1, 2018
Failure Date January 1, 2017
VIN JTDKB2OU577

Similar STRUCTURE:BODY Complaints for 2007 Toyota Prius

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.