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2011 TOYOTA TACOMA — Complaint #1485989

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NHTSA Complaint about SUSPENSION:REAR:SPRINGS filed July 26, 2018

NHTSA complaint #1485989 (ODI reference 11113877) concerns a 2011 TOYOTA TACOMA and was filed on July 26, 2018. The owner reports the failure occurred on June 1, 2018. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA TACOMA cohort independently describe similar suspension:rear:springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 TOYOTA TACOMA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 TOYOTA TACOMA
Component
SUSPENSION:REAR:SPRINGS
State
New York
Mileage
70,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. JOHNSTONS TOYOTA (5021 NY-17M, NEW HAMPTON, NY 10958, (845) 374-8600) WAS CONTACTED AND INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Complaint Details

NHTSA Complaint ID 1485989
ODI Number 11113877
Date Filed July 26, 2018
Failure Date June 1, 2018
VIN 5TFLU4EN3BX

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.