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2013 BUICK VERANO — Complaint #1479108

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NHTSA Complaint about SUSPENSION:REAR:SPRINGS:COIL SPRINGS filed June 28, 2018

NHTSA complaint #1479108 (ODI reference 11104564) concerns a 2013 BUICK VERANO and was filed on June 28, 2018. The owner reports the failure occurred on June 1, 2018. The vehicle had 83,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK VERANO cohort independently describe similar suspension:rear:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 BUICK VERANO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 BUICK VERANO
Component
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
State
New York
Mileage
83,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE WOULD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PARK FORD OF MAHOPAC, 276 US-6, MAHOPAC, NY) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE COIL SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.

Complaint Details

NHTSA Complaint ID 1479108
ODI Number 11104564
Date Filed June 28, 2018
Failure Date June 1, 2018
VIN 1G4PP5SK5D4

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.