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2017 BMW X5 — Complaint #1479078

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NHTSA Complaint about FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: OTHER filed June 28, 2018

NHTSA complaint #1479078 (ODI reference 11104540) concerns a 2017 BMW X5 and was filed on June 28, 2018. The owner reports the failure occurred on June 14, 2018. The vehicle had 8,461 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: sensing system: other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X5 cohort independently describe similar forward collision avoidance: sensing system: other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 BMW X5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 BMW X5
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: OTHER
State
Florida
Mileage
8,461 mi

Complaint Description

TL* THE CONTACT OWNS A 2017 BMW X5. THE CONTACT STATED THAT THE ACTIVE DRIVE ASSIST MODULE WAS FAILING. THE CONTACT'S SPOUSE TOOK THE VEHICLE TO SANDY SANSING BMW (186 W AIRPORT BLVD, PENSACOLA, FL 32505, (850) 477-1855) FOR ROUTINE SERVICE AND IT WAS NOTICED THAT THE ANTI-CRASH SYSTEM WAS DAMAGED. THE VEHICLE'S COMPUTER WAS NOT DETECTING CRASH ISSUES OR WARNINGS. WHILE DRIVING, THE VEHICLE FAILED TO DETECT A LARGE AMOUNT OF TRASH AND DEBRIS IN THE MIDDLE OF THE HIGHWAY. THE DEALER STATED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 8,461. *TT *TR

Complaint Details

NHTSA Complaint ID 1479078
ODI Number 11104540
Date Filed June 28, 2018
Failure Date June 14, 2018
VIN 5UXKR6C31H0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.