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2013 FORD FUSION — Complaint #1473016

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS filed June 3, 2018

NHTSA complaint #1473016 (ODI reference 11099454) concerns a 2013 FORD FUSION and was filed on June 3, 2018. The owner reports the failure occurred on June 2, 2018. The vehicle had 41,000 miles on the odometer at the time of the incident. The report was geocoded to Hawaii based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:internal:gears, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar power train:automatic transmission:internal:gears failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 FORD FUSION
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
State
Hawaii
Mileage
41,000 mi

Complaint Description

I WAS DRIVING CAR INTO A PARKING STALL. STOPPED, PUT CAR IN P, TURNED OFF ENGINE AND RELEASE THE FOOT BRAKE...AND THE CAR STARTED ROLLING FORWARD. APPLYING THE FOOT BRAKE STOPPED THE ROLLING, HOWEVER, WHEN I TRIED TO START THE CAR TO BACK IT UP, THE ERROR MESSAGE READ (SOMETHING LIKE) "TRANSMISSION NOT IN PARK, CANNOT START CAR". THE SHIFTER WAS CLEARLY IN PARK, SO I JIGGLED IT WITHOUT ANY SUCCESS. THE CAR WOULD NOT START OR COME OUT OF P (ON THE SHIFTER). WHEN THE EMERGENCY ROADSIDE ASSISTANCE FROM GEICO GOT TO THE CAR, IT WAS DETERMINED THAT THE TRANSMISSION LINKAGE HAD FAILED. THEY WERE ABLE TO ZIP TIE THE CONNECTION, SO I COULD TAKE IT TO A REPAIR SHOP (WHERE IT IS RIGHT NOW). IT APPEARS THAT THIS LINKAGE PIECE IS DEFINITELY A "WEAK LINK" IN A CRITICAL SYSTEM. NO ACCIDENT, BUT VERY MUCH A SERIOUS PROBLEM. THE CAR HAS ABOUT 41,000 MILES ON IT.

Complaint Details

NHTSA Complaint ID 1473016
ODI Number 11099454
Date Filed June 3, 2018
Failure Date June 2, 2018
VIN 3FA6P0H74DR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.