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2013 MAZDA CX-5 — Complaint #1470427

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NHTSA Complaint about SEATS:FRONT ASSEMBLY:POWER ADJUST filed May 23, 2018

NHTSA complaint #1470427 (ODI reference 11097554) concerns a 2013 MAZDA CX-5 and was filed on May 23, 2018. The owner reports the failure occurred on May 15, 2015. The vehicle had 30,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as seats:front assembly:power adjust, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-5 cohort independently describe similar seats:front assembly:power adjust failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 MAZDA CX-5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 MAZDA CX-5
Component
SEATS:FRONT ASSEMBLY:POWER ADJUST
State
Maryland
Mileage
30,000 mi

Complaint Description

THE DRIVERS SEAT RECLINES WITHOUT ANYONE PRESSING BUTTON WHILE THE CAR IS PARKED. THIS HAS HAPPENED IRREGULARLY FOR YEARS. I HAVE A CAR SEAT IN THE BACK SEAT AND THIS SHIFTS THE CAR SEAT WHICH BECOMES A SAFETY HAZARD. THIS IS A KNOWN ISSUE AND MAZDA REFUSES TO ACKNOWLEDGE AND CORRECT IT. IT HAS NOTHING TO DO WITH MILEAGE ON THE CAR. IT WAS ALWAYS A GLITCH IN HOW IT WAS MADE. THEY SAID THE ONLY WAY TO GET IT FIXED IS TO HAVE THE PROBLEM DIAGNOSED AT THE DEALER FIRST. I KNOW THEY ARE AWARE BUT DO NOT WANT TO PAY UNTIL THE RECALL IS OFFICIAL AND THEY HAVE TO. PLEASE HELP US KEEP OUR KIDDOS SAFE!

Complaint Details

NHTSA Complaint ID 1470427
ODI Number 11097554
Date Filed May 23, 2018
Failure Date May 15, 2015
VIN JM3KE4DE1D0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.