2008 LEXUS IS 350 — Complaint #1461147
Open-data reference.
NHTSA Complaint about AIR BAGS:KNEE BOLSTER filed April 11, 2018
NHTSA complaint #1461147 (ODI reference 11084671) concerns a 2008 LEXUS IS 350 and was filed on April 11, 2018. The owner reports the failure occurred on June 2, 2017. The vehicle had 170,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as air bags:knee bolster, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LEXUS IS 350 cohort independently describe similar air bags:knee bolster failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 LEXUS IS 350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TAKATA RECALL. AFTER LETTING THE LEXUS DEALERSHIP DO THE RECALL ON MY AIRBAGS, I RECEIVED A AIRBAG LIGHT SHORTLY AFTER AND LET THEM KNOW I DIDN'T HAVE THE ISSUE UNTIL AFTER THEY SERVICED THE AIRBAG. THE ISSUE IS STATED THAT THEY MADE THE HARNESS TOO SHORT IN MY YEAR CAR AND LEXUS IS NOT TAKING RESPONSIBILITY FOR THEIR ERROR WHICH IS PUTTING MY LIFE AND MY CHILD'S LIFE IN DANGER IF WE WERE TO GET IN A ACCIDENT WITH MY CAR. THE AIRBAGS ARE DISABLED DUE TO THIS FAULTY HARNESS. WHEN CONTACTING CORPORATE THEY ONLY OFFERED TO HELP WITH $500 OF THE COST WHILE THE DEALERSHIP WANTS $3500 TO FIX. THIS IS ABSOLUTELY RIDICULOUS. WHY SHOULD I HAVE TO PAY FOR A ISSUE THAT LEXUS KNOWS WAS THERE MISTAKE. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED IMMEDIATELY!
Complaint Details
| NHTSA Complaint ID | 1461147 |
| ODI Number | 11084671 |
| Date Filed | April 11, 2018 |
| Failure Date | June 2, 2017 |
| VIN | JTHBE262085 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.